COBRA & Leave Eligibility Specialist Position

Hours: Full-Time - Mon-Thu 7:30 a.m. to 4:30 p.m. MST and Fri 8-2 p.m.
Status: Non-exempt Hourly Employee
Location: 1620 High Street Denver, CO 80218 - Hybrid Telecommuter Schedule or FT On-Site schedule available.
Available: 08/08/2022
Position applications accepted until: 08/31/2022

The possibilities are endless when you work in a positive environment, with superhero          co-workers, dedicated management, a unique model, and the best customers ever. A career with CobraHelp allows you to contribute your creative ideas and unique talents, cultivating an exceptional customer experience for Employers, Insurance Brokerages, and their Employees on a national level. We are currently seeking a dedicated, quality-focused COBRA Eligibility Specialist to join our growing firm full-time!

What to Expect:
· Multiple shared duties in a fast-paced environment within a winning, collaborative team. Small, well established, privately held firm in Denver since 1986! Prime location east of Downtown, Denver near City Park offering on-site and hybrid telecommuter schedules.
  • Great hours (work/life balance) - 40 hrs per week (business hours are Mon-Thurs 7:30- 4:30 and Fri 8-2).
  • Training opportunities and networking.
  • 2 Expectations: high performance, good attitude.
  • Competitive compensation.
  • Recognition from people who care.
  • Business casual dress (no need to suit up).
  • Competitive benefits package including Health, Dental, FSA, IRA with match, life insurance, and short term disability for full-time, eligible employees.
  • 80 hrs Accrued PTO and 7 paid holidays, plus up to 40 hours of "emergency days" (unpaid time off because life happens).

The Position:
  • Facilitate important COBRA notifications and enrollment process for new COBRA members and Leave of Absence employees on national level. (Data entry and customer service in a non-call center environment).
  • Keep the communication going by assisting new members with the benefits enrollment process and general coverage/payment questions over the phone or by email in a non-call center environment.
  • Help Qualified Beneficiaries with their coverage transitions as their third-party administrator -- COBRA members, state continuation members, retirees, and leave of absence employees from various U.S. Employers rely on you for help with their most common questions and concerns in a non-call center environment.
  • Be the backbone by supporting the Participant Services team through performing daily notifications audit, outgoing mail (COBRA-related notifications), postmarking, and sorting new coverage mail items such as elections, coverage changes, or premium payments.
  • Create flawless execution of qualifying event notices, initial rights notifications, and carrier communications related to coverage/case resolution. Conduct routine audit of system work to ensure quality.
  • Be part of a dream team where team members must wear multiple hats, especially during seasonal workload influx, and always have each other's backs.
  • Become a guru by gaining knowledge in COBRA administration, state continuation, retiree benefits, leave management and more.

THIS COULD BE YOU IF YOU...
Read the full job description and include cover letter and resume that detail relevant experience.
  • Have an Associates Degree or equivalent, or at least four years of office administrative work experience required in financial, insurance, HR, or related fields.
  • Have three years customer service experience in a non-call center environment. Or, at least four years heavy administrative support experience.
  • Have experience working in a small business setting, with multiple responsibilities.
  • Have at least two years of heavy data entry skills.
  • Have direct experience with administrative duties, and mail/general office duties.
  • Have direct experience with COBRA benefits, health insurance benefits, TPAs, insurance industry, HR, or employee benefits.
  • Have Excellent verbal and written communication skills.
  • Are 100% dedicated to being a team player.
  • Are not intimidated by last-minute changes in legislation, processes, and programs.
  • Enjoy the challenges of benefits administration in an ever-changing landscape.
  • Enjoy helping people with their health benefits related problems.
  • Are totally comfortable being flexible, have a great attitude, are always on time, and cooperate with others.
  • Are confident in your ability to deliver ACCURATE results.
  • Like the challenge of problem solving and possess the analytical skills necessary to create solutions.
  • Have a keen attention to detail.
  • Have Certificates or Licenses of relevant training.
SOFTWARE
  • Microsoft Office Suite - Word, Outlook, Excel,, Access
  • Quickbooks Enterprise
  • Proprietary Programs - COBRA and benefits related databases
  • Web-based tools and websites
TO APPLY:
If you've read this far & this sounds like you, apply here.

Upload cover letter with resume detailing relevant experience by responding to this job posting.
We will review every application as we know that it takes time and effort to submit complete applications and your time is valuable to us.

CobraHelp is an equal opportunity employer. We believe that diversity leads to strength.

About CobraHelp:
As a leader in outsourced human resource compliance administration services, and a pioneer of COBRA administration, CobraHelp offers it's clientele an optimal outsourcing solution for many complex day-to-day HR duties. With over 34 years in the business, CobraHelp is well-established and forward thinking. CobraHelp is proud to be a small, well-established Denver business serving over 2400 Employers and over 3000 Insurance Broker contacts nationally since 1984.

COVID-19 considerations:
Office remains closed to public. Staff work in private offices or six feet away from adjacent cubicles. Common areas sanitized after every use. PPE provided by company. Hand sanitizer provided at all work stations and common areas.