FAQs

Quick answers to the most common questions about COBRA, state continuation laws, notice timelines, coverage rules, and participant responsibilities.

Absolutely. If you’d prefer to handle the billing on behalf of your client, your Account Manager can set up broker billing. Just let us know and we’ll get it sorted.

The employer should send a written notice to their Account Manager at least 30 days before they want changes to take effect. Everything’s outlined in their service agreement, and we’ll help make it a smooth transition.

This is the notice that Employers are required to send when a qualifying event occurs. Eligible persons, called “qualified beneficiaries” have 60 days to elect COBRA continuation coverage from the date of the notice.