FAQs

No. At CobraHelp we believe that you shouldn’t be tied to a service you do not want or need. If at any point you are unsatisfied, you may cancel services.

No. CobraHelp remains one of the few solely focused COBRA vendors. We stick to what we’re great at which allows us to deliver a one of a kind service.

Typically, service implementation takes just a few business days.

A qualifying event results in a loss of coverage that causes an individual to qualify for COBRA. Some common qualifying events are voluntary termination of employment, reduction of work hours (full-time to part-time), divorce or legal separation, death of employee, and lay-off.

You may be surprised to learn that outsourcing to CobraHelp can actually save your company hundreds or thousands in overhead costs per year. About 79% of employers in the U.S. are outsourcing COBRA administrative duties.

CobraHelp has leveraged expertise and accuracy that has resulted in no claims or penalties for nearly 40 years.

Yes, CobraHelp performs regular audits to ensure accuracy for everything from qualifying events to coverage terminations to rate renewals.

This is a notice that employers must issue to newly insured employees and spouses within 90 days of enrollment into group health benefits.

Certain employer groups are required to file 1094c and 1095c forms for their plan participants, including COBRA members in accordance wiht the Affordable Care Act (ACA)

Yes. We work with just about any HRIS or third-party vendor and we will work with any insurance carrier.

If your client had 20 or more employees on 50% or more of the business days last year, they likely need to comply with COBRA. It’s a good idea to check in with us if there’s any doubt—we’re happy to confirm for you.

Yes—we offer several options including credit, debit, ACH, wire transfer, and checks. Choose whatever works best for your setup. If you’d like to set this up or switch methods, reach out to your Account Manager.