FAQs

Definitely. We support COBRA compliance for small businesses with 20+ staff, and also help with state continuation when needed. Our flexibility makes it easy to serve small and growing groups without stretching your internal team.

Yes—we offer white-labeled COBRA services so your clients see your name, not ours. You get a dedicated Account Manager, full-service support, and zero compliance risk. We do the work, you keep the relationship. Ask us how it fits your current setup.

Yes, Brokers and General Agents can keep all clients in one, tidy dashboard, allowing for user-friendly service at your fingertips.

Yes—our team supports custom file feeds, data mapping, and secure FTP uploads. Whether you need recurring reports or real-time data syncs, we’ll help you find the right connection.

Yes—we offer private-labeled reports and outbound notices featuring your logo and contact info. It keeps your brand front and center, even while we do the legwork behind the scenes.

Yes—we work with diverse employer groups in all 50 states, across healthcare, education, finance, and more. Whether you’re managing a local nonprofit or a national chain, our tools and team scale with your portfolio.

No. CobraHelp remains one of the few solely focused COBRA vendors. We stick to what we’re great at which allows us to deliver a one of a kind service.

Yes. We work with just about any HRIS or third-party vendor and we will work with any insurance carrier.

Yes, for TPAs, carriers, or large groups we can accomodate certain white label requests.

Yes, CobraHelp performs regular audits to ensure accuracy for everything from qualifying events to coverage terminations to rate renewals.

No. At CobraHelp we believe that you shouldn’t be tied to a service you do not want or need. If at any point you are unsatisfied, you may cancel services.

Yes. We will report eligibility to carriers or whomever employer designates during implementation.