FAQs
Quick answers to the most common questions about COBRA, state continuation laws, notice timelines, coverage rules, and participant responsibilities.
Yes. We work with just about any HRIS or third-party vendor and we will work with any insurance carrier.
Setup usually takes three business days, assuming the paperwork’s in. We’ll walk you through the onboarding, help you prep files, and be ready to go before your clients notice a gap.
This is the notice that Employers are required to send when a qualifying event occurs. Eligible persons, called “qualified beneficiaries” have 60 days to elect COBRA continuation coverage from the date of the notice.
Absolutely. Whether you’re a TPA, PEO, or carrier, you can hand off every COBRA task to us—from notices to payments. That way, you avoid liability and cut overhead, while giving your clients reliable service from real specialists.
Yes. We will report eligibility to carriers or whomever employer designates during implementation.
Yes—we work with diverse employer groups in all 50 states, across healthcare, education, finance, and more. Whether you’re managing a local nonprofit or a national chain, our tools and team scale with your portfolio.
We work with companies of all shapes and sizes from small “mom and pop” shops to large corporations
Definitely. We use secure portals and encrypted transmissions for all client data, including PHI. Access is role-based and monitored. If you’re handling sensitive info, you can trust our processes are built for it.
We work with all industries nationally. From oil and gas to school districts to restaurants and hotels, there’s not a COBRA condundrum we can’t confidently handle.
Yes—our team supports custom file feeds, data mapping, and secure FTP uploads. Whether you need recurring reports or real-time data syncs, we’ll help you find the right connection.
Yes. You’ll work with a dedicated, highly skilled expert who is certified in COBRA.
Definitely. We support COBRA compliance for small businesses with 20+ staff, and also help with state continuation when needed. Our flexibility makes it easy to serve small and growing groups without stretching your internal team.









