FAQs

This is the notice that Employers are required to send when a qualifying event occurs. Eligible persons, called “qualified beneficiaries” have 60 days to elect COBRA continuation coverage from the date of the notice.

Yes—we offer several options including credit, debit, ACH, wire transfer, and checks. Choose whatever works best for your setup. If you’d like to set this up or switch methods, reach out to your Account Manager.

Yes. We will report eligibility to carriers or whomever employer designates during implementation.

The employer should send a written notice to their Account Manager at least 30 days before they want changes to take effect. Everything’s outlined in their service agreement, and we’ll help make it a smooth transition.

We work with companies of all shapes and sizes from small “mom and pop” shops to large corporations

Absolutely. If you’d prefer to handle the billing on behalf of your client, your Account Manager can set up broker billing. Just let us know and we’ll get it sorted.

We work with all industries nationally. From oil and gas to school districts to restaurants and hotels, there’s not a COBRA condundrum we can’t confidently handle.

Your client must send us a written request—via email, fax, or mail—asking to list you as the new Broker of Record. We’ll take care of the rest once we receive it.

Yes. You’ll work with a dedicated, highly skilled expert who is certified in COBRA.

Your client just needs to log into their portal, choose “Add New Initial Rights,” and follow the prompts. For bulk entries or file uploads, their Account Manager can walk them through the process.

No. At CobraHelp we believe that you shouldn’t be tied to a service you do not want or need. If at any point you are unsatisfied, you may cancel services.

No—CobraHelp collects and then remits premiums to the employer. From there, the employer handles the carrier payments. This gives the employer full control while we manage the compliance piece.